FAQ
Last Updated: 12/16/2024
Frequently Asked Questions (FAQ)
Welcome to the Shedy Style FAQ section. Here, you’ll find answers to all your questions regarding our products, services, policies, and much more. Our goal is to provide you with a seamless and delightful shopping experience. If you have additional queries, don’t hesitate to reach out to us at support@shedystyle.com.
ABOUT SHEDY STYLE
Q: What is Shedy Style?
A: Shedy Style is your trusted online destination for premium men’s leather jackets. We offer a variety of stylish designs crafted to combine luxury, comfort, and durability.
Q: Why choose Shedy Style?
A: At Shedy Style, we focus on providing high-quality, stylish leather jackets that cater to every modern man’s fashion needs. We prioritize customer satisfaction and aim to offer exceptional service with every purchase.
Q: How can I contact Shedy Style customer support?
A: You can reach us via the “Contact Us” page on our website or by emailing support@shedystyle.com. Our dedicated team is here to assist you with any questions or concerns.
ORDERING AND SHIPPING
Q: How do I place an order on Shedy Style?
A: Shopping with us is simple! Browse our website, add your favorite leather jacket to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.
Q: When will my order be shipped?
Transit Time: 6 to 9 Business Days (Monday to Friday) for standard shipping
Handling Time: 1 to 3 Business Days (Monday to Friday)
Delivery Time: 7 to 12 Business Days for standard shipping
Order Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time
Time Zone: (GMT-05:00) Eastern Standard Time
Q: What is the shipping cost?
A: We offer flat-rate shipping of $7.99 USD across the USA, ensuring affordability for all customers.
Q: Can I track my order?
A: Yes! Once your order is shipped, you will receive a tracking number via email. You can also visit the “Track Your Order” page on our website for real-time updates on your shipment.
Q: What if my order doesn’t arrive on time?
A: If your order is delayed, please contact us at support@shedystyle.com, and we’ll work with our shipping partners to resolve the issue promptly.
Q: What methods of payment do you accept?
A: We accept:
PayPal
Venmo
RETURNS AND EXCHANGES
Q: What is Shedy Style’s return policy?
A: We have a 30-day hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund or exchange. Products must be in their original condition and packaging.
Q: How do I initiate a return or exchange?
A: To start a return or exchange, contact our support team via email at support@shedystyle.com or visit the “Contact Us” page for more details.
Q: Are there any return shipping charges?
A: If the return is due to a defect or mistake on our part, return shipping is free. Otherwise, a minimal return shipping fee may apply.
Q: How long does it take to process refunds?
A: Refunds are processed within 10 business days after we receive and inspect the returned item.
PRODUCTS AND AVAILABILITY
Q: Are all products in stock?
A: We do our best to keep all items in stock. However, due to high demand, some items may sell out quickly. If an item you want is out of stock, you can subscribe to be notified when it’s available again.
Q: Are the leather jackets durable?
A: Yes, we prioritize quality and durability in every product we offer. Our leather jackets are crafted with premium materials to ensure long-lasting use.
CONTACT INFORMATION
Business Name: Shedy Style
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Phone Support: +1 (715) 533-9068
Email Support: support@shedystyle.com
Business Address: 6404 Texoma Pkwy, Sherman, Texas 75090, United States